Your Information at C Bage Fully Secured

1 Introduction

C Bage (https://cbage.bet) takes your personal privacy seriously. This Privacy Policy explains what information C Bage collects when you use our website or app, how that information is used, and the steps we take to keep your data secure.

By creating an account or using the C Bage platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform and reach out to us at support@cbage.bet.

2 What Information We Collect

C Bage may collect your information in several ways. Below is a detailed breakdown of what types of information are collected and when.

At the time of registration

When you create an account with C Bage, the following information is collected:

• Full name and date of birth
• Email address and mobile number
• Residential address and country
• Username and password (encrypted)

During identity verification (KYC)

To maintain security on C Bage and prevent money laundering, we may request the following documents for verification:

• National ID (NID) or passport copy
• Proof of address (utility bill or bank statement)
• Proof of payment method ownership

Automatically Collected Information

When you use C Bage, the following information is recorded automatically:

3 How Your Information Is Used

C Bage uses the information it collects only for specific, legitimate purposes. We never use your data for unnecessary or unrelated activities.

• Account Management: To create, verify, and manage your C Bage account.
• Financial Transactions: To process deposits, withdrawals, and payments.
• Customer Service: To address your questions, complaints, or support needs.
• Security: To detect and prevent fraud, money laundering, and other illegal activities.
• Service Improvement: To improve C Bage's games, offers, and platform.
• Promotional Communications: To send you relevant offers and updates, with your consent.
• Legal Obligations: To comply with directions from licensing authorities or law enforcement agencies.

4 How Long Your Data Is Retained

C Bage does not retain your information longer than necessary. However, certain data must be kept for a defined period due to legal obligations and security requirements.

• Active account data — retained for the full duration your account remains open.
• KYC documents — retained for a minimum of 5 years after account closure (as required by law).
• Financial transaction records — retained for a minimum of 7 years.
• Customer support conversations — retained for up to 3 years.
• Inactive account data — deletion process begins after 12 months of inactivity.

5 Who Your Information Is Shared With

C Bage does not sell your personal information or share it with third parties without cause. However, limited information may be shared in the specific circumstances outlined below:

• Payment provider: To process transactions with Mobile Pay, Nagad, Rocket, or other payment service providers.
• Technology Partners: With secure hosting and cybersecurity providers who are contractually bound to uphold data protection standards.
• Legal Authorities: In response to lawful requests from courts, investigative authorities, or licensing bodies.
• Company merger: In the event that C Bage merges with another company in the future, the new entity will be bound by this same privacy policy.

6 Cookie Policy

C Bage uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

Types of Cookies Used by C Bage

• Essential Cookies: To maintain login sessions and keep core site functions running — the site cannot operate without these.
• Performance Cookies: To analyze which pages are most visited and to improve site performance.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To understand how the site is used — without collecting any personal information.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some C Bage features to not function properly.

7 Security Measures

C Bage applies industry-leading security measures to protect your data. Our security infrastructure includes:

• 256-bit SSL/TLS encryption on all data transfers.
• Passwords are stored using bcrypt hashing — unreadable by anyone.
• Two-Factor Authentication (2FA) available.
• Round-the-clock cybersecurity monitoring.
• Regular security audits and penetration testing.
• Automatic alerts and account lockout upon detection of suspicious login activity.

8 Your Rights

C Bage believes you have clear rights over your own personal data. Under international privacy law, you are entitled to the following rights:

• Right to Know: You can request to see what information C Bage holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request the deletion of your information.
• Right to Restrict Processing: You may request that we stop using your data for any specific purpose.
• Data Portability: You may request a copy of your data in a readable format.
• Right to Object: You may object to your data being used for marketing or profiling purposes.

9 Children's Privacy

C Bage is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If a parent or legal guardian discovers that their minor child has created an account on C Bage, please contact support@cbage.bet immediately. C Bage will promptly close the account and delete any collected data.

C Bage is committed to responsible gaming. Protecting minors is our highest priority. To learn more, please visit our Responsible Gaming Visit the page.

10 Policy Updates

C Bage may update this Privacy Policy from time to time. Before any significant changes, C Bage will notify you through the following means:

• A notification will be sent to your registered email address.
• You will be notified via a pop-up message upon logging into the site.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continuing to use C Bage after any changes takes effect will be considered acceptance of the updated policy. We recommend reviewing the policy whenever changes are made.

11 Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, don't hesitate to reach out to C Bage:

• Email: support@cbage.bet
• Live Chat: Live chat button at the bottom-right corner of the site
• Time: 24 hours a day, 7 days a week

C Bage aims to respond to all privacy-related requests within 30 business days.